Portugal Telecom

Pictures from my work experiences at Portugal Telecom, headquartered in Lisbon, Portugal

Portugal Telecom (PT) had purchased a customized version of Verizon's CBSS (Customer Billing Services System). My first few trips were made in 1997 to help install the CBSS system on PT's mainframe computer, and then to provide a week of formal technical training. From 1998 to 2000, for weeks (or months) at a time, I would travel to Lisbon Portugal to provide technical support to PT for this CBSS system as it was being tested and rolled into production. Some of my best years were spent in Portugal, working with some wonderful people. The technicians at PT learned well and CBSS was consistently billing PT's customers for their phone service, so I returned to Tampa where I was immediately reassigned to support system technicians in Venezuela.